https://iun.www.vaxvacationaccess.com/iun/promotions/severe-weather-policy/

In the event that a hurricane or tropical storm warning is issued by the National Hurricane Center or a state of emergency is declared for the Orlando area or in your place of residence no more than 7 days before your scheduled arrival date, you can contact our team in advance to cancel or reschedule your Universal Parks & Resorts Vacations hotel accommodations and Universal Orlando theme park tickets without any cancellation or change fees imposed.

We want you to feel safe and will work with you directly to best accommodate your needs. If you have additional questions or need to change or cancel your travel plans, please contact a member of our Guest Contact Center team by calling 877-801-9720 or emailing us at reservations@universalorlando.com